DALLAS (Feb. 25, 2020) – Ryan, a leading global tax services and software provider, has been recognized as a leader in client service by the Customer Service Institute of America (CSIA), earning the highly coveted 2019 International Service Excellence Award in the Customer Focused Innovations category. Additionally, Brooke Keene, Ryan Senior Vice President and Chief Experience Officer, has been named Customer Service Leader of the Year.
The CSIA is the body delegated by the International Council of Customer Service Organizations (ICCSO) to manage the International Service Excellence Awards. These awards are recognized as one of the most premier client service honors bestowed on companies and individuals across the globe.
“The relentless dedication to delivering the highest level of quality service and results for our clients is our driving force,” said Ryan Chairman and CEO G. Brint Ryan. “It is an honor to again earn this prestigious award. I am also proud of Brooke Keene for her recognition as Customer Service Leader of the Year. Her dedication to delivering exceptional value for our clients perfectly illustrates Ryan’s culture of commitment to superior client service.”
“International Service Excellence Award winners are never satisfied with ‘near enough as good enough’ when it comes to their customers,” said Christine Churchill, founder and CEO of CSIA. “They work to provide solutions and innovations that make their customers’ lives easier. We applaud their commitment to service excellence.”
À propos de Ryan
Ryan, est un fournisseur mondial primé pour ses services et logiciels fiscaux. La société représente actuellement le plus grand cabinet au monde spécialisé exclusivement en fiscalité des entreprises. Le cabinet offre une gamme intégrée de services fiscaux fédéraux, provinciaux et internationaux sur une base multinationale, incluant des services de recouvrement fiscal, de conseil, de défense, de conformité et de technologie. Ryan a été récipiendaire du prix international pour l’excellence de son service, décerné par le Customer Service Institute of America (CSIA) à 11 reprises, pour son engagement envers un service à la clientèle de classe mondiale. Grâce à l’environnement de travail dynamique myRyan, largement reconnu comme le plus innovateur du secteur des services fiscaux, l’équipe multidisciplinaire de Ryan, qui compte plus de 4 800 professionnels et associés, dessert plus de 30 000 clients dans plus de 80 pays, dont un grand nombre de sociétés font partie du classement Global 5000. Pour de plus amples renseignements sur Ryan, visitez https://ryan.com/canada-fr/.
PERSONNE-RESSOURCE POUR LES MÉDIAS
Melodie Elliott
Première directrice, contenu et communication marketing
Ryan
+1 972.934.0022
melodie.elliott@ryan.com