DALLAS (Feb. 3, 2022) – Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer Impact by the Customer Service Institute of America (CSIA). This is the eighth time the Firm has been recognized by this organization for its outstanding client service.
“Winning this prestigious award demonstrates our commitment to making our clients’ lives easier through our world-class tax services and software solutions,” said Ryan Chairman and CEO G. Brint Ryan. “Our team has worked tirelessly to modernize and streamline the software solutions we offer clients, making their tax functions more effective and efficient. I am proud of our entire team for their commitment to our clients and for setting the industry standard in customer service.”
The CSIA is the body delegated by the International Council of Customer Service Organizations (ICCSO) to manage the International Service Excellence Awards. The judging criteria is aligned with the International Customer Service Standard (ICSS) and includes reviewing an organization’s culture, processes, procedures, training, hiring practices, and daily actions towards their customers.
“Seeing Ryan’s name consistently among the winners of the International Service Excellence Awards is truly a testament to their values of pursuing excellence and building trust among their customers,” said CSIA Founder and CEO Christine Churchill. “Keeping clients’ interests at the forefront is critical to achieving the growth and success that Ryan has earned.”
À propos de Ryan
Ryan, est un fournisseur mondial primé pour ses services et logiciels fiscaux. La société représente actuellement le plus grand cabinet au monde spécialisé exclusivement en fiscalité des entreprises. Le cabinet offre une gamme intégrée de services fiscaux fédéraux, provinciaux et internationaux sur une base multinationale, incluant des services de recouvrement fiscal, de conseil, de défense, de conformité et de technologie. Ryan a été récipiendaire du prix international pour l’excellence de son service, décerné par le Customer Service Institute of America (CSIA) à 11 reprises, pour son engagement envers un service à la clientèle de classe mondiale. Grâce à l’environnement de travail dynamique myRyan, largement reconnu comme le plus innovateur du secteur des services fiscaux, l’équipe multidisciplinaire de Ryan, qui compte plus de 4 800 professionnels et associés, dessert plus de 30 000 clients dans plus de 80 pays, dont un grand nombre de sociétés font partie du classement Global 5000. Pour de plus amples renseignements sur Ryan, visitez https://ryan.com/canada-fr/.
PERSONNE-RESSOURCE POUR LES MÉDIAS
Melodie Elliott
Première directrice, contenu et communication marketing
Ryan
+1 972.934.0022
melodie.elliott@ryan.com